Resources and Other Results:
Communication Skills
Develop better communication habits with our award-winning training videos. Learn about emotional intelligence, non-verbal cues, and active listening. Help your... More →
Communication Skills Training Videos
Imagine how productive and efficient your employees could be if they all had access to our communication skills training videos... More →
Communication Skills Training in a World of Emojis, YOLO, and Ghosting
How is communication skills training different today? Modern communication appears to lack eye contact, grammar, and the use of your... More →
Spotlight: Communication Skills
Stop yelling at me! How soft skills make you a better safety person.
It might surprise you to learn that improving your communication skills will make you a better EHS professional (safety professional... More →
Guide to Facilitating Online Meetings
As you probably know, facilitation is a skill. It involves communication skills, patience, and coaching skills. To do it well... More →
What I Wish I Knew When I Started in Safety
A few month back, Chief Safety Officer Jill James opened the ASSE Future Safety Leaders Conference. Like many of those... More →
3 Key Elements of Effective Leadership
Ask any employee what the benchmarks of a good leader are and you’ll probably wind up with a handful of... More →
Soft Skills Training Topics
Communication, problem-solving, and time management are all examples of soft skills that many people need help with. Give your team... More →
Why is Sales Training Important? 12 Musts in a Learning Solutions Partner
Sales training is crucial! How much new business would your organization acquire and retain without high-performing sales teams? Selecting the... More →
8 Steps to Successful Remote Collaboration
I am fortunate to have worked as a member of many remote teams throughout my career. Over 20 years ago... More →
Skills and Best Practices for the Safety Professional
Our respect and appreciation for the safety professional knows no bounds here at HSI, but we understand that isn’t the... More →
Keurig Dr Pepper Creates Consistency in Dispersed Workforce
The Challenge In the long history of Keurig Dr Pepper, the company has acquired numerous distributors and bottlers. While the... More →
On-Demand Webinar Recap: Stop Yelling at Me!
No matter where you work or what job you have, communication matters. We need to communicate with bosses, coworkers, and... More →
How to Buy eLearning Content for Your LMS (And Not Regret It Later)
Buying eLearning content is easy, but shopping for content can be a nightmare. There are so many options and factors... More →
Why Your Best Employees Aren’t Always Your Best Leaders
When promotion time comes around, it makes sense to look to your best employees for potential leaders. Theoretically if someone... More →
Microlearning: Examples and Benefits
“Microlearning” has become something of a hot industry topic in the past few years. That’s not because it’s new—in fact... More →
Hospitality Training: Don't Lose the Personal Touch
Kiosks for check-in. Mobile hotel keys. Tablets for tableside ordering. These are a few of the innovations in the hospitality... More →
Top Soft Skills for Safety Leaders and EHS Professionals
Safety leaders have one of the most difficult jobs. They have an incredible amount of responsibility—lives are literally at stake... More →
How to Develop Leaders Across the Organization
Most leadership development programs focus on grooming people for roles in the C-Suite or with EVP and SVP titles... More →
Is Your Communication Style at Work Effective?
Other than software developers who code from home, we all work with people and must communicate with people every day... More →
Actively Listening? [Say Whaaaaat?]
Of course, you’re actively listening!!! Right? Perhaps and perhaps not! What does it mean to be an active listener, and... More →
How to Communicate With Any Personality Type
Everyone exists somewhere on the continuum from introvert to extrovert. That’s a good thing because both the quiet, introspective introvert... More →
The True Cost of Poor Project Management
A study conducted by PricewaterhouseCooper found that only a mere 2.5% of companies complete all the projects they set out... More →
Communication is at the Heart of Soft Skills Training
Look around. Especially in a restaurant or airport. People are eating and traveling together but they are not really together... More →
8 Ways Soft Skills Training Fosters Innovation
Soft skills training fosters innovation. Incorporating soft skills training into employees’ professional development training programs not only equips them with... More →
6 Traits You Don't Want in Managers
We’ve all had to deal with leaders who have noticeable flaws, and we’ve said we would never be one of... More →
HSI July Newsletter
Your monthly digest of EHS, Compliance, and Professional Development resources & news for you and your business, with something for everyone.... More →
How to Practice Mindful Communication at Work
Mindfulness practice is popular in yoga and meditation but it also applies in the workplace, specifically with mindful communication. Think... More →
Improving Your EHS Program with Soft Skills Training
Employee health and safety initiatives impact businesses of all sizes and across industries. Soft skills, such as communication, teamwork, and... More →
Introverts and Extroverts: Getting the Right Combination for Your Team
Suppose your company is putting together a team for a new project – perhaps it’s a new sales team, a... More →
Finding the Right Training Method for Your Team
In today's competitive business environment, it’s more important than ever to invest in employee training programs. But with so many... More →
The Benefits of Having a Management Training Program
You may think of job training as something employees do when they're first hired or when they have to complete... More →
Competency-Based Learning: Builds Effective Teams
Builds Effective Teams is one of the 38 Korn Ferry competencies that HSI maps our video-based learning to in order... More →
The Safety Professional Behind the Curtain
I’ve been a safety and health professional for more than 20 years now. Had I known what skills were needed... More →
A Comprehensive Guide to Soft Skills Training
All employees can benefit from soft skills training. We all need help sometimes dealing with our coworkers, customer, and vendors... More →
Lead, Follow or Get Out of the Way
Lead, follow, or get out of the way. That was the motto of my grade school police patrol training camp... More →
Practical Nonverbal Communication Tips
Candy Cane Neck. That is the name I have given to a future medical condition of our youth. This is... More →
Competency-Based Learning: Instills Trust
Instills Trust is one of the 38 Korn Ferry competencies that HSI maps our video-based learning to in order to... More →
10 Customer Service Best Practices for Customer Retention
In today’s economy, following customer service best practices is critical to retain customers. Companies are struggling to hire workers and... More →
HSI June 2023 Newsletter
Your monthly digest of EHS, Compliance, and Professional Development resources & news for you and your business, with something for everyone.... More →
Competency-Based Learning: Communicates Effectively
Communicates Effectively is one of the 38 Korn Ferry competencies that HSI maps our video-based learning to in order to... More →
Soft Skills
Improve Productivity and Interpersonal Relationships Go beyond technical skills and software training and help your employees change behaviors, attitudes, and... More →
Software Skills Training Videos
Keeping up with changes in Microsoft Office applications such as Excel or PowerPoint can be overwhelming at times. Gmail, QuickBooks... More →
Presentation Skills Training: Start With the Right Questions
Many employees will eventually be in a position where they need to present information to a group of people. Whether... More →
Ways Soft Skills Training Supports Company Core Values [+ Examples]
How can companies instill their core values into the soul of their organization? The simple answer is through soft skills... More →
Top Professional Development Skills for a Modern Workforce
These days, terms like “modern workforce” and “professional development skills” mean something different than they did even a year ago... More →
Tips on Internal Organizational Communication Best Practices
Optimizing organizational communication can powerfully impact an organization's efficacy and success. For years, poor communication has been a concern for... More →
Brain Health: 15 Cognitive Activities to Help Improve Workplace Skills
It’s not only in one’s early childhood that cognitive activities are necessary to keep the brain healthy. Companies should support... More →
NERC Continuing Education Hours
HSI provides NERC continuing education hours to help you maintain your certification. Once you or your student is certified... More →